Although when I say 'new', I mean only that it's new to me -
Show.Z Store have been around for
ages, I've just never tried ordering from them before. However, they listed Unique Toys R-09 Red Destroyer before my
usual online retailers -
even those others also based in China - and, with the fear of missing out
uncommonly strong on this figure, I preordered him at the earliest opportunity, back in mid-August.
Preordering can be a bit of a gamble at the best of times, but this one actually got quite alarming when I received notification of despatch on 4th September, precisely a week before I was due to fly to Iceland with my girlfriend, for a relaxing break after she handed in her MSc thesis. This meant that there was a chance the package would arrive while we were away... and, knowing most couriers, that meant it might end up getting shipped back to China before I even returned home.
Notification that the package was out for delivery arrived the very day we were set to fly out... though there was no indication that delivery had actually been attempted when I checked the tracking later on.
However, while away, on a coach, out in the wilds of Iceland, I got a phone call from the courier, attempting to deliver. I explained that I was out of the country, and asked if delivery could be rescheduled for this week. He seemed to be OK with that, but couldn't offer anything concrete, so I later visited the courier's website to look for my options. Finding nothing, I contacted their UK Customer Service department via email, explaining the situation and asking again for delivery to be rescheduled to anytime this week. They emailed back to confirm that was all OK, and that they'd flag my package for delivery in the week commencing 15th September.
However, the following day - as Courtney and I were on our way back to the airport - I got another call, from another courier. When I explained that I was still out of the country, but due back later that day and that I believed that I'd arranged for delivery to happen another day, this one said he could see that my package had been flagged for redelivery, but that no date had been specified... and he pretty much insisted on making the delivery there and then, leaving it with a neighbour.
Thankfully, it all worked out... but I dropped the Customer Service department another email to say that someone hadn't received the memo about holding the package for a day or two before attempting another delivery, and have yet to see any response from them.
So, super-fast delivery from Show.Z Store - this package probably cleared UK Customs at Heathrow quicker than I did - if somewhat nerve-wracking in its final stages. Not Show.Z's fault at all, but I'll be certain to avoid ordering from them - or any other overseas vendor, for that matter - anywhere near a holiday, and potentially avoid pre-ordering entirely, as far as is practical.